Our Policy

30-Day Returns

Unworn shoes in original condition and packaging are eligible for return within 30 days of purchase. Refunds are processed within 5-10 business days.

How It Works

Simple Return Process

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Contact Support

Prepare Your Item

Receive Refund

Email support@biamone.com with your order number to request a return authorization. Our team responds within 24-48 hours.

Ensure shoes are unworn, in their original packaging, and include all accessories. Package securely for shipment.

Once your return is inspected, refunds are issued to your original payment method within 5-10 business days.

Contact Support

Need to Initiate a Return?

Our dedicated support team is ready to assist you with your return authorization.